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New here?

Our pre-sales support team can ensure that you are ready to go right out of the gate. We can also help identify key cost-savings that may apply to your organization.

Need to register?

Registration of your license makes you eligible for support and allows us to contact you with update announcements to ensure that you’re running our latest releases.

Run into an issue?

Our technical support team can assist you with any technical questions related to our products. We can be reached by phone, email, face to face in some cases.

Support Availability

Support is available via phone Monday through Friday from 8:30 am to 5:00 pm Central Time. Support requests may also be submitted via email, 24 hours a day, 7 days a week. Any requests submitted after 5:30pm Central Time via email will receive response next business day.

Support Costs

Standard support costs are included with the purchase of your license, and good for 1 year (365 calendar days) post-purchase. For support renewal, please contact your account manager.