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Support is available via phone Monday through Friday from 8:30 am to 5:00 pm Central Time. Support requests may also be submitted via email, 24 hours a day, 7 days a week. Any requests submitted after 5:30pm Central Time via email will receive response next business day.
Before You BuyOur pre-sales support team can ensure that you are ready to go right out of the gate. We can also help identify key cost-savings that may apply to your organization.
Product UpdatesIf you purchased from a third-party retailer or one of our partners, please make sure you register so that you receive critical update notifications and software patches for your specific product!
Customized SupportOur technical support team can assist you with any technical questions related to our products. We can be reached by phone, email, and face to face in some cases. We’re here to help!
Standard support costs are included with the purchase of your license, and good for 1 year (365 calendar days) post-purchase. For support renewal, please contact your account manager.