ISC is excited to unveil a new account management feature called Multi-User Account Management!
A Brief Background
In the past, purchases were tied to a single user login without the ability to share access (unless the software had been downloaded and shared internally by an organization). We understand that in the age of decentralized work this may be challenging to deploy and manage for some teams or organizations, and have now made it possible for license-holding accounts to add teammates to their purchases! To take advantage of this feature, take a look at the steps below to get your team setup.
Setting up teammates is as easy as filling out the form and clicking “Create Multiaccount” when finished! To get started, click the blue button that says “New Multiaccount”.
Once you’ve filled in the personal information associated with the user (name, job title if desired, and contact number), check the box labeled “View account orders” and click the “Create Multiaccount” box to complete the user registration process and create the user.
Congrats! You’ve just shared your licenses purchases and serial numbers with another teammate! Once you’ve clicked “Create Multiaccount” you should see them listed on the Multi-Account management page. Should a teammate depart your organization, team, or responsibilities change, you have the ability to remove their account by clicking “Edit Account”, and then scrolling down and using the delete account option.
Multi-Account Users: “Where’s My Stuff?”
Accessing your downloads and serials numbers is easy from the sub-account your primary created by simply clicking “My Licenses” in the My Account page. From there, you’ll find a breakdown by order of ISC downloads and serial numbers.